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ポジション : Sales Analyst

給与 : Competitive

JobRef : 19464

日付 : 25 January 2012

必須英語力 :
English : Advanced
Japanese : Native

勤務地 : 東京


 

Sales Analyst
 
About the Job:
The Sales Analyst is responsible for assisting Sales Representatives with the creation and processing of order forms. The Sales Analyst will ensure timely turnaround of orders to Sales personnel while ensuring all orders are complete, accurate and comply with internal controls.  The general responsibilities of this position include leveraging order processing systems and policies to manage the entire order process workflow, from the creation of new sales opportunities in the Customer Relationship Management system through the submission of executed orders to our Contracts department.  The Sales Analyst will work closely with the Sales team, and other departments, to fulfill these responsibilities.   
 
Responsibilities: 
 
Gather information on customer needs from Sales personnel, and leverage systems and policies to efficiently translate customer needs into valid orders for services
Assist Sales personnel with the renewal of existing customer contracts by managing the end-to-end order renewal workflow
Work with appropriate internal functions such as our Finance, Product Management, and Services teams to obtain approvals for non-standard orders, and work with the Legal team to draft non-standard addenda
Work with the Contracts Department to resolve contract issues 
Track the status of in-process sales orders and provide updates to Sales personnel 
Review final order documents to ensure completeness, accuracy and compliance with internal policies
Act as an “expert” resource for the Sales team on any questions relating to ordering process or policies.  
Attend regularly scheduled sales meetings, and address any questions or issues the teams are facing related to the order process. 
Provide feedback on future process improvements  
 
Basic Qualifications 
Education: Bachelor's Degree 
Overall Experience: 2-5 years or equivalent experience 
 
Desired Qualifications 
Attention to detail 
Strong sense of urgency and ability to meet deadlines 
Excellent communication skills 
Strong analytical skills, with an ability to present analysis clearly
Experience using Salesforce.com Customer Relationship Management (CRM) system a plus
Experience in a Financial Analysis or Contract Analysis capacity

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