The Snr FCA is responsible for providing direction and guidance to the sales organization on how to leveraging the incentive compensation program to achieve the company’s revenue goals. This includes implementing the compensation plan and driving strategic discussions on compensation models, guiding the business on the right solutions. The Snr FCA also provides advice on specific business cases down to the individual level and proposes solutions to complex business problems. The role provides sales & subsidiary leaders insights into how incentive compensation drives the company revenue results and what can be done to realize improvements. You will also lead and/or participating in special projects that drive step change improvements to our processes on an Asia or WW basis. The Sr. FCA is also responsible for ensuring all operational activities are completed on time and to ensure data quality/accuracy in the compensation systems. This is critical to one of the teams’ key deliverables, accurate quarterly payouts.
Other responsibilities include but are not limited to:
・Building strong trusted partnerships with key stakeholders (Finance, HR, Sales excellence and Sales management) to proactively identify and address business needs from compensation perspective
・Evangelize the Compensation Strategy to all levels of the sales organization
・Implementation Service Level Agreements (SLA) with strategic business partners in the subsidiary
・Deliver presentations about our compensation plans to influence and educate senior level decision-makers.
・Train stakeholders on business rules, tools, and revenue recognition procedures and ensure compliance to these rules.
・Work with sales management to interpret the impact of the plan on the group’s performance.
・Partner with the other teams on design, policy development, guidelines, and operationalizing compensation plans
Core competencies:
・Analytical Problem Solving - Systematically considers the implications of problems and solutions in more than one domain at a time and does not solve a problem in one domain in a way that causes a problem in another
・Confidence - Acts confidently in uncertain circumstances; works effectively in ambiguous situations
・Cross-Boundary Collaboration - Seeks support for collaborative activities from upper management; informs upper management about how they can be more successful with a collaborative approach in certain areas
・Impact and Influence - Consciously develops influence strategies; anticipates others' reactions
・Interpersonal Awareness - Understands less-obvious reasons for others' concerns, behavior, and perspectives
・Trusted Advisor - Probes the expressed and unexpressed needs of clients and peers to understand underlying issues.
・Strategic Insight - Probes for additional information when necessary but does not get sidetracked by extraneous details
Values expected to be demonstrated:
Integrity and Honesty, Passion, Open and Respectful, Accountable, Big Challenges, Self-Critical
<Requirement>
Basic qualifications include (specific to each area)
・Degree in Business, Engineering, Finance or related field
・Minimum 8-10 yrs experience in an account management, customer service, business operations, or finance role.
・Demonstrated experience in using compensation as a lever to positively influence sales behavior
・Ability to communicate effectively with all levels of business including subsidiary leadership
・Excellent customer service and account management skills to build strong business partnerships
・Strong analytical, problem solving, decision making and emotional intelligence skills
・Knowledge of the software business and industry best practices
・Ability to develop and implement creative solutions and influence others in their adoption.
・Excellent oral and written communication skills, including presentation experience and interpersonal skills.
・Deep awareness of process design and optimization and skills to drive transformational change
<Preferred qualifications>
・Degree or Masters level qualification desirable
・Familiarity with a sales culture, strong business acumen and ability to serve as an evangelist
・Detailed oriented with “big picture” thinking to understand the key trends and levers that drive the business
・Excellent planning & time management skills, ability to succeed in direct accountability and influence structures
・Capable of defining & implementing business strategies in a fast, ambiguous & results-oriented environment
・Excellent problem solving skills and the ability to resolve conflict and exercise sound business judgment
・Ambitious, self-starter with the ability to multi-task, manage priorities and reprioritize as necessary
・Project Management skills and ability to drive complex projects across Asia and WW
・Ability to use industry benchmarking data to build recommendations for critical business decisions