Web Telesales Representative

Web Telesales representative will be responsible for sales activities through channels like phone and email for both consumers and corporate customers. 

【Responsibilities】

Sell XXX products by using phone(both inbound and outbound call),e-mail and website for consumer and corporate customer

Post sales support 

Prospecting new corporate accounts and follow up existing customer by outbound call

Work shift includes Saturdays and Sundays.

Key Interactions with: Web marketing, GSC and Technical support

【Skills, Experience and Competencies 】

<Must Have - essential>

3 years or more experience in Inside sales and/or telemarketing experience in a IT industry

Sales experience in both consumer and corporate market

Drive sales activities to reach revenue targets including prospecting new accounts ,  quote development, customer inquiries and follow-up

Flexibility to work shift including Saturdays and Sundays

Resolve any customer concerns and identify trends in customer satisfaction

Maximum 12 years of work experience

<Good to have - desirable> 

MS Windows / Excel /  competency

Must be a team player and have the ability to build relationships with Co-workers

Experience working in foreign companies and prefer to business level english

Bachelors Degree preferred

< Must Have the Competencies >

1. PERFORM – Own the tasks and drive for results

A) Keeps his word. Does not make excuse and proactively offers solutions.

B) Meets both internal and external expectations by leveraging resources to deliver consistent results

2. PRIORITIZE – Dedicated to meeting customer expectations

A)  Puts the customer need first and does not sacrifice the customers for temporary benefit."

B)  Empowers others to meet customers' needs.

3. STRATEGY – Understand and embrace strategy

A) Understands and explains the company strategy

B) Aligns KPIs and work initiatives with strategy

4. EXECUTION – Develop clear short-term goals for self and team

A) Develops clear short-term goals for self and team by understanding business initiatives and focus.